Privacy Policy
Last updated: January 1, 2026. Aging Angels Life Care ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
1. Who we are
Aging Angels Life Care is an independent senior care guidance practice based in Lake Forest, California, serving families across Orange County. References to "the Site" mean agingangelslifecare.com and any related subdomains.
2. Information we collect
We collect information you voluntarily provide and limited technical information automatically:
- Contact information you submit through forms or email — such as name, phone number, email address, city, and the message you send us.
- Situation details you choose to share about your family or loved one in order to receive guidance.
- Technical data such as IP address, browser type, device information, referring URL, and pages visited, collected through standard server logs and privacy-respecting analytics.
- Cookies and similar technologies used to keep the Site functional and to understand aggregate usage. You can disable cookies in your browser settings.
3. How we use information
- Respond to inquiries and schedule consultations.
- Provide and improve our care guidance services.
- Send replies, follow-ups, and — only if you opt in — occasional educational updates.
- Maintain the security, performance, and reliability of the Site.
- Comply with legal obligations and protect our rights.
4. How we share information
We do not sell your personal information. We share information only when necessary:
- With trusted service providers (e.g., email, hosting, analytics) who are contractually bound to protect your data.
- With professionals you authorize us to coordinate with on your behalf, such as care providers, facilities, attorneys, or healthcare teams.
- When required by law, court order, or to protect the safety of any person.
5. Confidentiality of sensitive information
Care-related details shared with us are treated as confidential and used only to support your family. Although we are not a covered entity under HIPAA, we apply reasonable safeguards consistent with the sensitivity of the information.
6. Data retention
We retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your information by contacting us.
7. Data security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses. California residents have additional rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise these rights, contact us at the address below.
9. Children's privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 13.
10. Third-party links
The Site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
12. Contact us
Questions about this policy? Email deb@agingangelslifecare.com or write to Aging Angels Life Care, Lake Forest, California.